Guy Harvey Resort St. Augustine Beach’s Commitment to You During COVID-19

This page was last updated on May 20, 2021.


First of all, we want to thank our valued guests for their patience and understanding during this time. Our hotel is currently OPEN, but some of our amenities and services are limited or unavailable at this time. We have updated our cancellation policy in order to offer the most flexibility for our guests.


Important Notes for Guests:

•  All guest rooms are cleaned and sanitized before your arrival using our “25 Points of Care” system. 

•  Daily housekeeping service has resumed, however, we are happy to provide a limited-contact experience during your stay if you would like to opt out of daily housekeeping. Please inform our Front Desk at check-in that you would like to forego daily housekeeping.

•  We have also taken additional measures to clean and sanitize high touchpoint places in common areas, plus we have installed hand sanitizer stations in the lobby for your convenience. We also sanitize our common areas using our electrostatic spray sanitizer every few hours.

Download our 25 Points of Care Flyer

Descargar los “25 Puntos de Cuidado” en español


Amenities Information

  • St. John’s County beaches are open. Beachgoers may visit the beach with chairs, towels, for sunbathing, etc. but guests must adhere to physical distancing guidelines – stay at least 6 feet apart from those not in your household. On-beach driving has also resumed.
  • Our outdoor pool is currently still OPEN but chairs are spaced a minimum of 6 feet apart as per CDC guidelines. Hotel guests may continue to use the pool as long as a minimum of 6 feet is kept between people.
  • Our on-site restaurant, Santiago’s Florida Kitchen, is currently OPEN. Please see the dining page for current hours.
  • Our outdoor poolside tiki bar is OPEN during normal seasonal hours. Please check with front desk as hours are also weather permitting.
  • Our on-site guest laundry facilities are OPEN.
  • Our on-site fitness center is OPEN.

For full details and to make arrangements, please contact us directly at (904) 471-2555 or email us at

Guests who booked via online travel agents or other third parties are advised to contact their booking provider for information on their policies and for assistance. We have advised these companies of our cancellation policy and you should refer to their terms and conditions.

On behalf of the entire Guy Harvey Resort St. Augustine Beach family, we would like to reiterate that the safety and wellbeing of our guests and associates, remain our highest priority.