Check-in FAQ’s - Guy Harvey Resort St. Augustine Beach

Welcome!

Thank you for choosing Guy Harvey Resort St. Augustine Beach. We’ve answered some of the most frequently asked questions our guests have at check-in. If you have any additional questions or concerns, please reach out to someone at our Front Desk.

 

  • Are face coverings required inside your hotel?
    In accordance with the St. John’s County ordinance and to ensure the safety of our guests, face coverings are required while in all public indoor spaces.
  • What time is check-in and check-out?
    Check-in is at 4:00PM and check-out is at 11:00AM.
  • What are the poolside tiki bar hours?
    The tiki bar’s current hours are Wednesdays-Sundays 12:00PM – 6:00PM, weather permitting
  • Is your fitness center open?
    Yes, our fitness center is currently open 24 hours with limited occupancy. Please inquire current occupancy limits at our Front Desk.
  • What are the hours at Santiago’s Florida Kitchen?
    Santiago’s is currently open from 7:30AM until 11:00AM daily for Breakfast and from 4:00PM until 9:00PM daily for Dinner.
  • Do you offer daily housekeeping?
    As a friendly reminder, for your safety and ours, we are not performing our daily housekeeping service and will be limited to the replenishment of consumable supplies only. For any additional/replacement of towels or toiletries please call the Front Desk. Full housekeeping duties are currently performed upon checkout according to the CDC guidelines to clean and sanitize every guest room.
  • Are you pet friendly?
    Yes, we are pet friendly. Our pet fee is $50 per night with a maximum of $100 no matter the length of stay.
  • How do you get to the beach?
    We are located directly on beautiful St. Augustine Beach. To get to the sand and waves, simply proceed through our outdoor pool area, through the gazebo walkway and that’s it. You’re there!
  • Do you offer beach rentals?
    Yes, chairs and umbrellas are available to rent from our third-party vendor partner on the gazebo.