Check-in FAQ’s - Guy Harvey Resort St. Augustine Beach

Welcome!

Thank you for choosing Guy Harvey Resort St. Augustine Beach. We’ve answered some of the most frequently asked questions our guests have at check-in. If you have any additional questions or concerns, please reach out to someone at our Front Desk.

 

 

  • What time is check-in and check-out?
    Check-in is at 4:00PM and check-out is at 11:00AM.
  • What are the poolside tiki bar hours?
    As of September 19, 2022 the tiki bar’s current seasonal hours are:

    • Open Daily: 11:00AM-9:00PM
    • (Please note that Sunday – Wednesday the hours are subject to change based upon hotel occupancy. Please inquire at the Front Desk.)

      Tiki bar hours are subject to change at management’s discretion at anytime. Tiki bar hours also are weather permitting.

       

  • What are the asado grill hours?
    The asado grill is temporarily closed
  • Do you offer beach rentals and pool towels?
    Yes. Our “Pool House” poolside rentals hut is currently open Sunday-Thursday 9:00AM-6:00PM and Friday and Saturday 8:00AM-8:00PM. Beach chair and beach umbrella rentals, as well as surf board rentals and body board rentals are available. Pool towels are also available for rent at the towel hut as a complimentary amenity. Towel return is also located here. Pool towels are for pool use only; please do not use on the beach.
  • Is your fitness center open?
    Yes, our fitness center is currently open 24 hours and is located in the guest room building. It is the very first door on the left once you enter the building. Keycard access required.
  • What are the hours at Santiago’s Florida Kitchen?
    Santiago’s is currently open from 7:30AM until 11:00AM daily for Breakfast, 4:00PM-9:00PM Sunday-Thursday and 4:00PM-10:00PM Friday and Saturday
  • Do you offer daily housekeeping?
    Daily housekeeping is available. If you would like to forego daily housekeeping for a limited contact experience, please inform the Front Desk at check-in. For any additional/replacement of towels or toiletries, please also call the Front Desk. Full housekeeping duties are currently performed upon checkout according to the CDC guidelines to clean and sanitize every guest room.
  • Are you pet friendly?
    Yes, we are pet friendly. Our pet fee is $50 per night with a maximum of $100 no matter the length of stay.
  • How do you get to the beach?
    We are located directly on beautiful St. Augustine Beach. To get to the sand and waves, simply proceed through our outdoor pool area, through the gazebo walkway and that’s it. You’re there!